๐Ÿš€

Raman Prasad

Social Media Specialist | Content Creator | Community Builder

๐Ÿ“ Wellington, Aotearoa New Zealand

Professional Profile

Dynamic social media specialist with hands-on experience in content creation, community management, and analytics in a customer-focused environment. Passionate about storytelling, sparking conversations, and building engaging online communities, with skills in video production, graphic design, and copywriting.

๐Ÿ“ง ramanprasad.eth@gmail.com
๐Ÿ“ž +64 21 034 8290

Experience

Social Media Lead - Billing & Affordability Specialist

Octopus Energy โ€“ Wellington, NZ

2023 โ€“ Present

  • Created engaging content for social channels, including videos, graphics, and copy, to educate and interact with over 120,000 customers
  • Managed online communities by responding to queries, moderating discussions, and sparking interactions
  • Analyzed performance with tools like SQL and Power BI, measuring success and optimizing content for better reach
  • Covered real-time events and escalations through live updates and stories
  • Collaborated with stakeholders to align content with goals, working under pressure to meet deadlines

Key Achievements

  • Achieved high engagement rates by crafting viral-style posts that resolved escalations and educated users
  • Trained 39 staff on content tools and community management
  • Optimized analytics-driven campaigns, boosting satisfaction and interaction metrics

Education

Bachelor of Science in Computer Science & Data Science (Conjoint)

Massey University โ€“ Wellington, NZ

Expected 2026

Educational Psychology & Criminology

Victoria University of Wellington โ€“ Wellington, NZ

2022โ€“2023

Skills

๐Ÿ“น Video Production
๐ŸŽจ Graphic Design
โœ๏ธ Copywriting
๐Ÿ’ฌ Community Management
๐Ÿ“Š Analytics (Power BI, SQL)
๐ŸŽฏ Content Optimization
๐Ÿค Stakeholder Collaboration
๐Ÿ“ฑ Social Media Trends

Cover Letter

๐Ÿ“ง ramanprasad.eth@gmail.com
๐Ÿ“ž +64 21 034 8290

December 28, 2025

Vicky Brewin
Social Media Manager
The University of Waikato
Hamilton East, Waikato

Dear Vicky Brewin,

I am excited to apply for the Social Media Community and Content Specialist position at the University of Waikato, as advertised on SEEK. As a social media whiz passionate about storytelling and community building, I thrive in creating engaging content that sparks conversationsโ€”skills honed in my role at Octopus Energy, where I managed channels for 120,000+ users.

With over a year in digital engagement, plus video/graphic design and analytics expertise, I am eager to shape your digital voice, cover events like Open Day, and embody Moosy the Cow's spirit.

In my current position, I craft compelling posts, videos, and graphics to educate and interact, analyzing performance with Power BI to optimize engagement and resolve issues creatively. Achievements include boosting satisfaction through viral content and training teams, aligning with your innovative environment.

My Bachelor's in Computer Science and Data Science (expected 2026) supports my technical savvy, and I am committed to meaningful connections in education.

Thank you for considering my application. I would welcome discussing how I can contribute and am available at +64 21 034 8290 or ramanprasad.eth@gmail.com.

Sincerely,
Raman Prasad

Why I'm Perfect for This Role ๐ŸŽฏ

Let me break it down social media style:

๐Ÿš€ I Live and Breathe Social Media

Managing content for 120,000+ customers isn't just a jobโ€”it's my passion. I've created viral posts, engaged communities, and turned everyday moments into shareable content.

๐Ÿ“น Content Creation is My Superpower

From videos to graphics to killer copy, I've done it all. I understand what makes people stop scrolling and start engaging.

๐Ÿ“Š Data Drives My Decisions

I don't just post and hopeโ€”I analyze, optimize, and iterate. With Power BI and SQL skills, I know what works and what doesn't.

๐Ÿฎ Ready to Be Moosy

Yes, I'm ready to step into those hooves! Bringing mascots to life online is all about personality, creativity, and connectionโ€”and I'm here for it.

๐ŸŽ“ Education Sector Passion

My background in Educational Psychology shows my genuine interest in learning environments. I want to inspire students and bring the University to life online.

๐Ÿ’ช Proven Track Record

Trained 39 staff, boosted engagement metrics, and created content that resonates. I bring energy, creativity, and results.